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Last week we had our second CQC inspection for Dental Studio, our first for the Chichester practice, with the sole purpose focusing on how we care for our patients.<\/p>\n
On the surface, this seems relatively simple \u2013 providing quality care ethically in a safe surrounding with a qualified team \u2013 but as with everything nowdays, this involves a mountain of paperwork, policies, procedures and certificates to demonstrate compliance!<\/p>\n
However, one point of discussion that is raised with each and every discussion about CQC and the inspections is this \u2013 should the care that we provide be about the paperwork? Or should it be about what we are actually doing? HOW are we providing this exceptional care?<\/p>\n
So here it is – what can you, the patient, expect from us regarding the care of your oral health?<\/p>\n
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We wanted to end with some of the comments that our fantastic patients had told the CQC inspector during our inspection \u2013<\/p>\n
\u201cThey are interested in you as a person, not just a mouth\u201d<\/p>\n
\u201cI feel confident walking in the door. They are caring and professional\u201d<\/p>\n
\u201cThey offered me options…They gave me all the information I needed\u201d<\/p>\n
\u201cThey have a really caring attitude\u201d<\/p>\n