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A Smile Advisor plays an essential role in a dental team by facilitating the smooth running of the practice, providing a link between patients and dentists, and providing the information patients need to make informed decisions.
It is their duty to understand each patient's unique journey and to consider the individual needs of the dental team. A Smile Advisor will meet with patients to discuss treatment options and generally make sure that they are able to make informed decisions. Often, patients will have questions about the cost of treatment, how long treatment will take and what the process involves. It the role of the Smile Advisor is to answer such questions and address concerns.