Category “hampshire dentist”

Your dental health is vitally important so please take advantage of our January 2020 offer.

We offer a full range of dental services to suit your needs across both our Waterlooville and Chichester practices, including the option to have a complimentary consultation with one of our ‘Smile Advisors’ to discuss all treatments available you may have considered, or not even be aware of , to improve your dental health, life and smile. You literally have nothing to lose, give us a call today and reserve your appointment.

Let us be part of putting the sparkle into your New Year!

 

 

 

October Offer!

October Offer! 

We love seeing the results Invisalign therapy can achieve for our patients.  We are proud to be part of their journey, transforming their lives and smile with this removable, near-invisible aligner treatment. 

Do not hesitate to call us to find out a little more if you are unsure if this treatment would be suitable for you,  one of our nurses Sarah is undertaking the treatment herself and is over half way through treatment already, we cannot wait to reveal her new smile before the New Year!

Sarah will be updating you all shortly on her journey so please watch this space.

You can also visit https://www.invisalign.co.uk

Jane, Nicky and Kellie are waiting to take your calls so please do not miss out on this opportunity!

 

A day in the life of a Business Manager!

Barbara Pearce is the Business Manager for Dental Studio. Barbara Joined the team in June 2018 and has had the pleasure of supporting both our Waterlooville and Chichester sites.

Her previous roles have included, Director of Dental Operations for a not for profit dental corporate, CQC Registered Manager for those 6 sites, Interim Director, Area Manager, Practice Manager and Registered Dental Nurse, this experience has given Barbara a wealth of experience and excellent insight into all roles within the dental field and she understands fully the complexities of providing excellent patient care whilst managing and supporting our dentists, hygienists, practice manager, nurses, reception team and support staff.

My alarm goes off at…

I’m up at 5.45am although I usually snooze for at least 15 minutes! Then I spring into action, make our first cup tea (one of many!) and discuss the day ahead with my husband and two ragdoll cats! (Yes, I am a mad cat lady!) On my travels to work I normally ring both daughters and get an update on their day ahead and of course, an update on my grandchildren. These family calls are essential for me so I know all is good for all before I focus on my working day.

I’m currently responsible for…

Ensuring an excellent service is delivered to our patients with the team! Supporting our staff across both sites covering, HR management, payroll, recruitment, marketing and social media, event planning, external contracts arrangements, management reporting, quality control auditing and day to day running of our Waterlooville site.

I work closely with our principle dentists, all members of the team across both sites and our CQC registered managers to ensure that we remain focused on excellent service delivery as well as meeting our regulatory compliance needs.

How many people do you manage?

I am responsible for 21 team members across both sites. I directly manage 15 team members.  

What’s top of your to-do list today?

Top of my list today is to work on our ‘Implant Event’ planned for November and prepare the implementation plan to ensure the event is a success. Our whole team will be involved in the process, everyone has a part to play! This will be one of many future events to showcase the amazing treatments we can offer our patients. 

What’s the biggest challenge of being a line manager in your work area?

As a manager there are many areas of focus so it is essential to prioritise and plan the key areas for the day. Your plans can change quickly so essential to be able to effectively manage this change go with the flow of the day.

How do you get the most out of your team and keep them motivated?

I am so fortunate to line manage and be part of a fantastically talented team. I have always strived to be a fair, open and approachable manager, ultimately, we are here to improve and change the lives of patients and working alongside a team who share the same passion is a privilege. I always aim to communicate regularly with the team to ensure that they are included and are aware of any developments. Regular communication is key!

We also have weekly & monthly team meetings where everyone gets the opportunity to celebrate success, raise concerns and talk through challenges. I have been proud to be part of witnessing our team thrive as individuals and grow as a team, I am so proud of how they have all come together and have each other’s back no matter how tough our day jobs sometimes are. 

What one thing would make your managerial role easier?

Have a PA again! No, seriously, when each individual team member takes full responsibility in their own role this greatly supports any manager and the business greatly.

The most rewarding part of my job as a manager is … 

Meeting and listening to our patients personal journeys, we can and do make such a difference to the lives of our patients. The transformation for some of them and the reason behind why they made a decision to go through treatment, has had me and them in tears on many occassions! Happy tears of course! I am privileged to hear and be part of this.

Supporting and empowering each team member as they strive to deliver excellence to our patients. Seeing how passionate each individual is within their role.

Do you have a proudest moment of being a line manager?

 I have to say, I have had so many proud moments, I keep in contact with many of my former colleagues I used to manage and get to know that they have accomplished their ambitions and progressed in their careers. From dentists purchasing their own business, nurses or receptionists becoming successful managers or developing their post graduate skills, trainee nurses becoming registered nurses. My previous team of managers had all successfully passed their Level 5 in management just after I had left and invited me to their graduation to celebrate their achievement!

One colleague in particular stands out to me, I was part of training her as a dental nurse, over 18 years ago, I have encouraged and watched this young lady grow, in a variety of dental roles throughout her career. She is now the owner of her own successful dental business and we regularly talk through the new challenges and successes she now faces.

As a line manager I have worked with some amazingly talented people and it’s always such a pleasure to see them develop and grow. 

I always try to ensure that I give time to staff that I directly line manage or who ask me to support, mentor or coach them as without this in my own career, I would not have got to where I am now. 

What’s the best management advice you’ve ever received?

 That management and leadership is a constant learning process and it’s so important to try and manage your own resilience particularly when things get tough.

My advice for new line managers is to be human and most of all approachable. Remember you will not know everything and do not be afraid to seek advice and support yourself.

Who inspires you?

I’ve been so fortunate to have worked with some truly passionate and talented people, both clinical and non-clinical across a range of roles, grades and stages within their career. I have met so many lovely souls along the way! So I take a little inspiration from all!

 

Dolly & Rags. Cutest balls of fluff!

Me with my hubby and best friend!

Sarahs’ Invisalign Journey – Part 1

I have been a dental nurse for 30 years and worked for Dental Studio for 2 ½  years.

Seeing the amazing patient journeys our patients go through when having their Invisalign treatment with our fabulous Dr Usha Ramjas inspired me to undertake my own journey which I want to share with you all so you can hear first hand how it feels and see the changes that will be made along the way….

My front teeth are tilted back so whenever I saw photo’s of myself , to me my front teeth always looked dark due to the way the light hit them in the photo. I hated photos and would try not to show my teeth when smiling. This really knocked my confidence. So, a few years ago I went to see an specialist orthodontist.  When I heard that I would need to have my jaw broken and wired for a long period of time, I just could not face that sort of treatment, even with my experience as a nurse. So I left it and considered veneers, however since working with Dental Studio and being part of so many patients Invisalign journey with Usha I could see their start and end results. Whilst I was so happy to see their end results, I was also envious of our patients when they finished treatment as their teeth and smiles were fantastic. So I took the plunge……

I started my own journey with Invisalign in June, I have to say I am already quite a way through. The process to straighten my teeth should take approx. only 4-5 months, although in some cases this can be as quick as 3 months.

I can already see such a difference so I am sharing this with you all!

The invisible brace are comfortable to wear, I did have to get used to the feeling at the start but this only took a couple of days. I wear the aligners for 22 hours a day but no one has even noticed, not even my family!

Honestly,  I am so excited to see my end results so I can share this with you all. If you would like to talk to me personally or indeed any of my colleagues,  for any further information, we are always here and will be more than happy to meet with you for a complementary consultation! Just give us a call.

With best regards

 

Sarah (Dental Nurse) 

My journey starts!

Wearing my clear Invisalign aligner!

Exciting times at Dental Studio!

The Dental Studio team cannot wait to reveal our refurbishment project to you.

You have all been so wonderfully patient and supportive whilst this work has been in process, so on behalf of us all, thank you so much.

We at Dental Studio passionately work towards and believe in consistently enhancing our patient experience, this project has been a vision that we have now managed to achieve.

We have invested in this area to include, a relaxing waiting room with refreshment bar, private reception booths, a dedicated smile adviser meeting room and a beautiful training suite.

We will be having an official opening day very soon so we can showcase this and the many amazing treatments we can offer you all.

We will keep you posted!

Best regards always

Barbara
One very proud Business Manager!

‘FEELING THE PASSION’ (Well it is February!)

We at Dental Studio are extremely excited about the forthcoming year and will be sharing a regular monthly update with you all  going forward.

Last month during one of  our team training events we all took time to reflect on our achievements for 2018, discussing and planning our objectives for the year ahead. We discussed what worked well and what could we have improved on. We ensure our whole team are involved and input into our group future plans and development. Every single one of the team have so much to offer with their knowledge, experience and of course input of fresh ideas! It was a lively and fun debate.

Let us update you on the reflections of 2018 so far!

Dr Behari & Dr Ramjas have attended many conferences and training events to ensure their knowledge and skills are always advanced and updated! Apologies to those of you that may think they are on a jolly but let me reassure you, their passion and ambition to deliver simply the very best treatments using the latest technology for your our patients is second to none. We never stop learning!

Usha and Neresh are supported by a team who are truly passionate and focused to deliver an excellent service , together! There is not one person within our team across both sites who does not contribute on a daily basis!

Our supporting associate dentists and clinical team are also continually studying new advancements and developmental skills. We work together collaboratively which means that we can offer and deliver a holistic service to our patients covering all aspects of your treatment needs and requirements. You will not need to go anywhere else!

We have a fantastic team of Hygienist Therapists, who compliment us ensuring that your oral health needs, supportive education and well being remains our priority and  focus. We  offer a full range of oral health services , which we are also expanding due to patient need and demand! Prevention is key! This is our belief.

Our reception team are our silent superhero’s and key to the business, they work so hard to keep all of our cogs in motion, liaising with the clinical team,  building rapport with you our patients, putting you at ease,  answering any initial concerns and queries, following up the next day to ensure every patient is satisfied following treatment. The list is endless. They also make a mean cup of tea!

We have the most amazing team of dental nurses who boast a full range of skills and expertise in all areas including radiography, oral health education, photography and digital scanning, to name but a few! These lovely ladies also undertake our smile advisor appointments so we can get to meet you first to understand fully your needs and requirements, this helps us match you with the most suitable dentist to undertake your treatments.

Our trainee nurses are supported greatly by the expertise within the team however they also bring a fantastic input and keep us on our toes! Always bringing fresh perspective and ideas.

Our senior management team has over 60 years experience between us in the dental industry in all areas. (Gosh makes us sound old, I promise we are spring chickens at heart!)  Including CQC, compliance, staff training, HR, management and personal development! We have many hats to wear but most importantly we are always there for our team and patients, we thrive on being part of and witnessing their development and the amazing results achieved by the team on a daily  basis for our patients. It is an astounding place to work, I can tell you!

Together we aim to and bring you a first class service! I hope you can see and feel our passion for the services we provide to you. If there is anything at all you would like to see from our services or find out more about, drop us an email, give us a call, or pop in, please let us know!

There is much excitement coming our way this year, we will keep you all updated.

We all look forward to welcoming you, one and all!

Best regards

Barbara

Business Manager