Category “hampshire dentist”

Making us smile

At Dental Studio, we always give our patients a courtesy call the following day after they have had treatment with us to make sure all is ok for them. The feedback from our lovely patient Aiden today was so lovely we just had to share:

“ My appointment was brilliant, Emmanouil is such an incredible guy, I used to be so nervous about the dentist and Emmanouil has changed this, so I am not nervous anymore, I couldn’t thank him enough. The reception team are also amazing as is and everyone there.”

Feedback like this is truly what makes us, as a team tick, it is so very much appreciated and makes us all so proud knowing the impact we can all have with our patients, whether it is an amazing smile transformation or simply encouraging and supporting our patients to attend for regular dental visits, particularly if they are nervous like Aiden.

Aiden, thank you for making our day!

Warmest regards to you all as always,

Barbara and the Dental Studio Team

Amanda’s Invisalign Journey – Week 3

As some of you may know Amanda, our fabulous receptionist is now on her second Invisalign aligner and on week 3 of her Invisalign journey and we want to keep you updated with her progress.

Amanda, now says the first set of aligners were so comfortable she had forgotten she had been wearing them, they did start to feel loose at the end which is a great feeling as you know they are doing their job. Amanda noted that her new set of aligners did again feel a little tight when first wearing them which she knew was to be expected, but again with a little pain relief on the first day, this was manageable.

Joe, her partner is also very supportive of her journey and keeps reminding Amanda to ensure she has her aligners in. This is driving Amanda crazy as she tells Joe she already has them in! So discreet, Joe does not even notice.

Amanda usually suffers from involuntary clenching of her jaw, which often caused her jaw to ache but has found the aligners have really helped with this too.

Our lovely patients have also been able to ask Amanda lots of questions from her experience with the aligners so far which has been so good for them to hear firsthand what this treatment is actually like.

I can happily say the ‘Invisalign buzz’ continues at Dental Studio.

Amanda’s top tip: Put your new aligner in at night and sleep through the change.

Please, remember, our team is always here to answer any questions you may have regarding any dental treatment, have any concerns, queries or wish to improve your smile. Just give us a call!

With warmest regards to you all

Barbara

 

To our dear patients, colleagues and friends

 

We wanted to take the opportunity to not only update you but also to thank everyone, patients, staff and colleagues for all the kind words and thoughts we have received since this all began.  Your support has been incredible, and we cannot begin to thank everyone enough, we hope you all continue to stay safe and well and that those of you facing similar business and financial challenges also come through the other side.

It has been over 16 years since we started our business and we have dealt with many tough challenges, but this global crisis is truly unprecedented. We have been astounded at how people have pulled together during this time, and we cannot wait until we open our doors again and can warmly welcome you all back and continue to deliver our services to you.

Seeing our amazing NHS and key workers continue through this crisis has also been inspirational. Some of you reading this message are indeed those amazing people and to you we want to say a huge heartfelt  THANK YOU on behalf of the Dental Studio family you really do make the UK proud.

We want to remind and assure you all that we are still here for you albeit it over the phone should you have any dental emergency or need advice. We are all continually keeping abreast of the latest industry and government COVID 19 advice  relating to dentistry and as soon as we are able to open safely for business, we will. Our management team are discussing and taking into consideration all possibilities for the future and how we will manage going forward to help us prepare for reopening and effective management of our appointment book to accommodate you.

We are not sure if things will ever be the same again, but we do know that we are in this together and will pull through to see better times once more.

In the meantime, we hope you and yours stay safe and well.

With warmest regards

Usha and Neresh

 

 

Excited for our Opening Event!

We are so very excited about our opening event tomorrow and do hope you can pop in throughout the day.
We have had some wonderful ‘Google Reviews’ and email testimonials from you all so far, Thank you so much, they have been so amazing to read so do please keep them coming in. The chosen winner for the most heartfelt review will receive a ‘Complimentary Whitening Treatment’ or Voucher to the same value towards your next treatment. *T&C’s apply. You can treat yourself or someone special in time for Valentines Day.
All attendees tomorrow will be offered a DIGITAL SMILE VOUCHER with 10% DISCOUNT FOR INVISALIGN® +  50% DISCOUNT FOR WHITENING TREATMENT when booking in for your INVISALIGN® treatment on the day. Remember you can have a complimentary scan to show you the results that could possibly be achieved with this clear brace system which can be achieved in just a few weeks.
Come and join us for a cup of tea or a glass of bubbly!

Open Event Invitation

We are so excited to welcome you all to our Opening Day Event…Further information to follow soon!

Your dental health is vitally important so please take advantage of our January 2020 offer.

We offer a full range of dental services to suit your needs across both our Waterlooville and Chichester practices, including the option to have a complimentary consultation with one of our ‘Smile Advisors’ to discuss all treatments available you may have considered, or not even be aware of , to improve your dental health, life and smile. You literally have nothing to lose, give us a call today and reserve your appointment.

Let us be part of putting the sparkle into your New Year!

 

 

 

October Offer!

October Offer! 

We love seeing the results Invisalign therapy can achieve for our patients.  We are proud to be part of their journey, transforming their lives and smile with this removable, near-invisible aligner treatment. 

Do not hesitate to call us to find out a little more if you are unsure if this treatment would be suitable for you,  one of our nurses Sarah is undertaking the treatment herself and is over half way through treatment already, we cannot wait to reveal her new smile before the New Year!

Sarah will be updating you all shortly on her journey so please watch this space.

You can also visit https://www.invisalign.co.uk

Jane, Nicky and Kellie are waiting to take your calls so please do not miss out on this opportunity!

 

A day in the life of a Business Manager!

Barbara Pearce is the Business Manager for Dental Studio. Barbara Joined the team in June 2018 and has had the pleasure of supporting both our Waterlooville and Chichester sites.

Her previous roles have included, Director of Dental Operations for a not for profit dental corporate, CQC Registered Manager for those 6 sites, Interim Director, Area Manager, Practice Manager and Registered Dental Nurse, this experience has given Barbara a wealth of experience and excellent insight into all roles within the dental field and she understands fully the complexities of providing excellent patient care whilst managing and supporting our dentists, hygienists, practice manager, nurses, reception team and support staff.

My alarm goes off at…

I’m up at 5.45am although I usually snooze for at least 15 minutes! Then I spring into action, make our first cup tea (one of many!) and discuss the day ahead with my husband and two ragdoll cats! (Yes, I am a mad cat lady!) On my travels to work I normally ring both daughters and get an update on their day ahead and of course, an update on my grandchildren. These family calls are essential for me so I know all is good for all before I focus on my working day.

I’m currently responsible for…

Ensuring an excellent service is delivered to our patients with the team! Supporting our staff across both sites covering, HR management, payroll, recruitment, marketing and social media, event planning, external contracts arrangements, management reporting, quality control auditing and day to day running of our Waterlooville site.

I work closely with our principle dentists, all members of the team across both sites and our CQC registered managers to ensure that we remain focused on excellent service delivery as well as meeting our regulatory compliance needs.

How many people do you manage?

I am responsible for 21 team members across both sites. I directly manage 15 team members.  

What’s top of your to-do list today?

Top of my list today is to work on our ‘Implant Event’ planned for November and prepare the implementation plan to ensure the event is a success. Our whole team will be involved in the process, everyone has a part to play! This will be one of many future events to showcase the amazing treatments we can offer our patients. 

What’s the biggest challenge of being a line manager in your work area?

As a manager there are many areas of focus so it is essential to prioritise and plan the key areas for the day. Your plans can change quickly so essential to be able to effectively manage this change go with the flow of the day.

How do you get the most out of your team and keep them motivated?

I am so fortunate to line manage and be part of a fantastically talented team. I have always strived to be a fair, open and approachable manager, ultimately, we are here to improve and change the lives of patients and working alongside a team who share the same passion is a privilege. I always aim to communicate regularly with the team to ensure that they are included and are aware of any developments. Regular communication is key!

We also have weekly & monthly team meetings where everyone gets the opportunity to celebrate success, raise concerns and talk through challenges. I have been proud to be part of witnessing our team thrive as individuals and grow as a team, I am so proud of how they have all come together and have each other’s back no matter how tough our day jobs sometimes are. 

What one thing would make your managerial role easier?

Have a PA again! No, seriously, when each individual team member takes full responsibility in their own role this greatly supports any manager and the business greatly.

The most rewarding part of my job as a manager is … 

Meeting and listening to our patients personal journeys, we can and do make such a difference to the lives of our patients. The transformation for some of them and the reason behind why they made a decision to go through treatment, has had me and them in tears on many occassions! Happy tears of course! I am privileged to hear and be part of this.

Supporting and empowering each team member as they strive to deliver excellence to our patients. Seeing how passionate each individual is within their role.

Do you have a proudest moment of being a line manager?

 I have to say, I have had so many proud moments, I keep in contact with many of my former colleagues I used to manage and get to know that they have accomplished their ambitions and progressed in their careers. From dentists purchasing their own business, nurses or receptionists becoming successful managers or developing their post graduate skills, trainee nurses becoming registered nurses. My previous team of managers had all successfully passed their Level 5 in management just after I had left and invited me to their graduation to celebrate their achievement!

One colleague in particular stands out to me, I was part of training her as a dental nurse, over 18 years ago, I have encouraged and watched this young lady grow, in a variety of dental roles throughout her career. She is now the owner of her own successful dental business and we regularly talk through the new challenges and successes she now faces.

As a line manager I have worked with some amazingly talented people and it’s always such a pleasure to see them develop and grow. 

I always try to ensure that I give time to staff that I directly line manage or who ask me to support, mentor or coach them as without this in my own career, I would not have got to where I am now. 

What’s the best management advice you’ve ever received?

 That management and leadership is a constant learning process and it’s so important to try and manage your own resilience particularly when things get tough.

My advice for new line managers is to be human and most of all approachable. Remember you will not know everything and do not be afraid to seek advice and support yourself.

Who inspires you?

I’ve been so fortunate to have worked with some truly passionate and talented people, both clinical and non-clinical across a range of roles, grades and stages within their career. I have met so many lovely souls along the way! So I take a little inspiration from all!

 

Dolly & Rags. Cutest balls of fluff!

Me with my hubby and best friend!

Sarahs’ Invisalign Journey – Part 1

I have been a dental nurse for 30 years and worked for Dental Studio for 2 ½  years.

Seeing the amazing patient journeys our patients go through when having their Invisalign treatment with our fabulous Dr Usha Ramjas inspired me to undertake my own journey which I want to share with you all so you can hear first hand how it feels and see the changes that will be made along the way….

My front teeth are tilted back so whenever I saw photo’s of myself , to me my front teeth always looked dark due to the way the light hit them in the photo. I hated photos and would try not to show my teeth when smiling. This really knocked my confidence. So, a few years ago I went to see an specialist orthodontist.  When I heard that I would need to have my jaw broken and wired for a long period of time, I just could not face that sort of treatment, even with my experience as a nurse. So I left it and considered veneers, however since working with Dental Studio and being part of so many patients Invisalign journey with Usha I could see their start and end results. Whilst I was so happy to see their end results, I was also envious of our patients when they finished treatment as their teeth and smiles were fantastic. So I took the plunge……

I started my own journey with Invisalign in June, I have to say I am already quite a way through. The process to straighten my teeth should take approx. only 4-5 months, although in some cases this can be as quick as 3 months.

I can already see such a difference so I am sharing this with you all!

The invisible brace are comfortable to wear, I did have to get used to the feeling at the start but this only took a couple of days. I wear the aligners for 22 hours a day but no one has even noticed, not even my family!

Honestly,  I am so excited to see my end results so I can share this with you all. If you would like to talk to me personally or indeed any of my colleagues,  for any further information, we are always here and will be more than happy to meet with you for a complementary consultation! Just give us a call.

With best regards

 

Sarah (Dental Nurse) 

My journey starts!

Wearing my clear Invisalign aligner!

Exciting times at Dental Studio!

The Dental Studio team cannot wait to reveal our refurbishment project to you.

You have all been so wonderfully patient and supportive whilst this work has been in process, so on behalf of us all, thank you so much.

We at Dental Studio passionately work towards and believe in consistently enhancing our patient experience, this project has been a vision that we have now managed to achieve.

We have invested in this area to include, a relaxing waiting room with refreshment bar, private reception booths, a dedicated smile adviser meeting room and a beautiful training suite.

We will be having an official opening day very soon so we can showcase this and the many amazing treatments we can offer you all.

We will keep you posted!

Best regards always

Barbara
One very proud Business Manager!