When people think about visiting the dentist, they usually think about the dentist themselves. But behind every smooth appointment is a whole team working together to make sure patients feel comfortable, informed and cared for.
My name is Cerys, and I work as both a Treatment Co-ordinator and a Dental Nurse. It’s a role I love because no two days are ever the same. I get to support our clinical team while also helping patients understand their treatment options and feel confident about their dental journey.
Here’s what a typical day looks like for me.
Starting the Day
My day usually begins by checking the diary and preparing the surgeries for the morning appointments. As a dental nurse, infection control and organisation are really important, so I make sure everything is sterilised, stocked and ready for the team.
One of the things I enjoy most about mornings is greeting our patients and helping them feel at ease. Many people feel nervous about visiting the dentist, so a friendly face and a calm environment can make a big difference.
My favourite part of starting the day as a dental nurse is the sense of routine and preparation, checking everything is in place, making sure the surgery is fully stocked, and knowing the day is set up to run smoothly from the very first patient.
Supporting Patients as a Treatment Co-ordinator
Part of my role as a Treatment Co-ordinator is spending time with patients discussing their treatment plans. Dentistry can sometimes feel overwhelming, especially if someone hasn’t visited the dentist in a while or needs more complex treatment.
I sit down with patients to explain their options, answer any questions they may have and help them understand what their treatment journey will look like. Whether it’s cosmetic dentistry, restorative treatment or simply improving oral health, it’s rewarding to see patients leave feeling reassured and informed.
I particularly enjoy assisting with Invisalign treatment. It’s incredibly rewarding to see the transformation of patients’ smiles using something as simple and discreet as clear aligners. I also really value the hands-on aspect of the process, from scanning patients to being actively involved throughout their treatment journey.
Back in the Surgery
Alongside my Treatment Co-ordinator role, I also work closely with Dr Usha Ramjas. This means assisting with our Invisalign patients and making sure everything runs smoothly during appointments.
Being both a dental nurse and a Treatment Co-ordinator helps me understand the full patient journey, from their first consultation to the final result. It also means I can answer questions more confidently and help patients feel supported throughout their treatment.
Why I Love My Role
One of the most rewarding parts of my job is seeing the difference dental treatment can make to someone’s confidence. Whether it’s helping a nervous patient feel comfortable or seeing the smile on someone’s face at the end of their treatment, those moments make the role really special.
Working in dentistry is all about teamwork, and I’m proud to be part of a team that focuses on patient care, trust and helping people achieve healthier smiles.
Book Your Consultation with Dental Studio Today
Take the first step towards a healthier, more confident smile.
Our friendly reception team is ready to help:
Call us on: 023 92 254234
Email us at: reception@studiodental.co.uk
Your smile journey starts here and Cerys and the whole team look forward to welcoming you to Dental Studio.
